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Billing |
Rides are billed to the customer's
credit card or corporate account numbers. US LIMO SYSTEM accepts the
following cards:
American Express
Diners Club
Discover Card
MasterCard
Visa |
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A 20% service fee is calculated on
the base fare, stop time, wait time, and any holiday surcharges.
This will be added and itemized on the customer's billing statement.
The following additional charges
will be itemized on the customer's billing statement when applicable:
Two-way tolls
Airport and Regulatory Fees
Fuel Surcharge
Cell Phone
Certain trips may require an
additional fee for meals and/or overnight accommodations for the
driver. Applicable taxes will be charged as
required.
All published rates are subject to
change without notice. Current rates are confirmed at the time a
reservation is made. All rates are calculated in the local currency
and billed in U.S. dollars at the prevailing exchange rate.
Due
to fluctuation in currency exchange rates, all US dollar equivalents
of international rates may vary. |
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Wait
Time / Stop Time
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For all point-to-point
reservations, wait time will be charged. Grace period is
defined as fifteen (15) minutes beyond the scheduled pick up time.
US LIMO SYSTEM is able to monitor
all commercial flight, therefore, wait time is charged 30
minutes after flight lands. US LIMO SYSTEM does not monitor
private flights, therefore, wait time will be charged as incurred for
any passenger arriving on a private plane that is delayed by more
than fifteen (15) minutes.
US LIMO SYSTEM does not monitor
train schedules, therefore, wait time will be charged as incurred for
any passenger arriving by train that is delayed by more than fifteen
(15) minutes.
Passenger requested stops on route
during a point-to-point reservation will be charged at $20.00 per
stop. Passenger requested stops off route for point-to-point
reservations, charges will revert to the prevailing US LIMO SYSTEM
hourly rate. |
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Cancellation
and No Show Fees
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Cancellation of sedans within two
(2) hour of scheduled pick-up will result in a full charge equal to
the base fare price of the trip plus the 20% service fee.
A 'no show' fee equal to the base
fare price of the trip plus 20% service fee plus applicable wait time
fee will be charged when the passenger fails to arrive at the
designated location.
To avoid a 'no show' fee call
1-877-860-5466 if you cannot locate your sedan. Cancellation of vans with less than
twenty four (24) hours notice will be charged the vehicle hourly
minimum.
Cancellation of limousines/SUVs
with less than twelve (12) hours notice will be charged the vehicle
hourly minimum. |
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Holidays
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A 25% U.S. holiday surcharge, based
on the fare, stop and waiting time, will be charged to all trips
occurring on:
New Year's Day
Memorial Day
Fourth of July
Labor Day
Thanksgiving Day
Christmas Day
Holiday surcharges also apply to
additional holidays in locations outside of the United States.
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Events Services
(Limousines, Vans, SUV's)
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All Event Services vehicle types
will be billed at the prevailing US LIMO SYSTEM hourly rate.
Customers are billed from the time
personnel and/or vehicles leave the US LIMO SYSTEM facility until the
time it returns to the US LIMO SYSTEM facility.
All Reservations that are billed on
an hourly basis, will be billed a minimum of thirty minutes travel
time each way plus the time the passenger is in the vehicle.
Fractions of an hour are rounded to
next half-hour. |
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City-To-City Fares
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Roundtrips include up to four hours
of wait time and must be completed within the same calendar day. Wait time over four hours will be
charged at the prevailing US LIMO SYSTEM hourly rate.
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Other
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US LIMO SYSTEM shall not be liable
for circumstances beyond its control including but not limited to
weather, road conditions and breakdowns.
US LIMO SYSTEM assumes no responsibility for lost or
damaged baggage, personal belongings, or any items left in the
vehicle
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